For emergency plan customers, we guarantee a response within 1 hour, 24/7. Most critical issues are resolved within 2-4 hours. Standard fixes are addressed within 4 business hours.
What if the bug comes back?
All fixes come with a 7-day warranty. If the same issue recurs within that period, we’ll fix it at no additional charge. Monthly plan customers get unlimited warranty coverage.
Do you work on custom-coded websites?
Yes! We handle WordPress, Shopify, custom PHP, JavaScript frameworks, and more. Our team has expertise across multiple platforms and programming languages.
Can you recover a hacked website?
Absolutely. We specialize in malware removal, security hardening, and site recovery. We’ll clean your site, identify vulnerabilities, and implement security measures to prevent future attacks.
What's included in ongoing maintenance?
Monthly maintenance includes plugin/theme updates, security patches, performance monitoring, backups, uptime monitoring, and monthly reports. Emergency plan includes unlimited bug fixes as well.
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